How Jio and Idea-Vodafone started eating out Airtel’s mobile business?

 I am writing this blog from a consumer perspective. I have experienced Airtel’s worst mobile network in Noida, Greater Noida, like me there are millions of consumers who experience Airtel’s worst network, I was a customer with Airtel mobile service from last 5 months. There was issue of call-drop, data service never worked at home and major connectivity issue.

I repeatedly asked them to sort it out, chased them for months, one RF engineer visited once, and he forwarded his findings to his superiors, I have never heard about anything they have worked on this issue.

Later I started getting calls from Vodafone that they have merged with Idea and their network performance has greatly improved. Just believed in them and moved to Vodafone-Idea.

My honest feedback about Vodafone-Idea network in Noida extension/Greater Noida is that they are far better than Airtel’s sickening network.

With Idea-Vodafone merger things have changed, Vodafone being a multinational has great ways of working especially when it comes to their consumer-friendly customer support unlike Airtel’s customer support.

Now coming to Jio. Mukesh Ambani’s Jio literally disrupted the telephony market in India with its free data and voice to lure customers for some time, this forced the largest operators like Airtel, Idea and Vodafone to lower their tariff. As a result, their calling plans became cheaper and quality of network became poor.

The mega deal between Reliance Jio and Reliance communication has now took Jio to Fiber to home space ( FTTH), Airtel has a good monopoly in FTTH and Jio will soon break that monopoly. In this case consumers will have better choice to choose in between the two.

After Jio acquired RCom’s fiber assets about 1,78,000 Km undoubtedly it has got the largest fiber network in the country. Jio will soon launch FTTH in 30 cities and this will dent Airtel’s FTTH revenue.

With this acquisition Jio will have 43,000 towers from RCom and including it’s 1,00,000 towers it will have 1,43,000 towers in India and that is a good number to compete with Airtel.

Hopefully Airtel provides better network experience as they promise and they should try their best to retain their space in telecom industry.


By : Admin| Category : Business and Economy| Date : June 22,2019

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