railrestro complaints

This is a known fact that railrestro which is e-catering service of Indian Railway provides sub-standard food to passengers, My experience about them is very average when it comes to their food. In past they delivered stale food, bad rice and dal and at one instance food was not delivered at all. I remember after I followed up several times they refunded the money.


This time the same issue happened. My E-catering order number was 15249618. Date of booking was 22/06/2019. Train number- 19601. I ordered Veg Maharaja Thali and Veg Delux Thali from them. Their customer support executive told that both Delux and Maharaja thali are best from them.




It was delivered on time, as we were hungry we started our dinner soon after it’s delivered, as we started eating we noticed food was bad, dal tasted stale as well as Rice, rest sabzi and all were very substandard.


Looking at the price they charged it was very unsatisfactory.


Railstestro should be avoided….


By : Admin| Company Name : Railrestro complaints| Title : Clubs,Bars and Resturants|Date : June 23,2019

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