Wrong Number Recharge

Hi I have recently tried to make an online mobile recharge for a friend on Paytm, I put the correct number but I don’t know why the system took last digit of the number as incorrect.  Before making a payment I could not see this and recharged.

Later I realized that I made a wrong recharge. I have raised a complaint with Paytm about the same as they have support ID as well as online complaint form for wrong recharge, I did that patiently waited for some time but meanwhile I wrote them a mail from my personal mail Id about the same to which I got a mail from them that the issue will get resolved in 24-48 hours.

It’s more than a week I got no response from their support team.

If this feature is not working then they should close it and let customers aware of it. They should flash it on their site that any wrong recharge will not be refunded.

I usually shop on this site often, recharge phone bills, cable bills and buy things, but this is really disheartening to know about their callous attitude towards  customer issues.Hi I have recently tried to make an online mobile recharge for a friend on Paytm, I put the correct number but I don’t know why the system took last digit of the number as incorrect.  Before making a payment I could not see this and recharged.



Later I realized that I made a wrong recharge. I have raised a complaint with Paytm about the same as they have support ID as well as online complaint form for wrong recharge, I did that patiently waited for some time but meanwhile I wrote them a mail from my personal mail Id about the same to which I got a mail from them that the issue will get resolved in 24-48 hours.

It’s more than a week I got no response from their support team.

If this feature is not working then they should close it and let customers aware of it. They should flash it on their site that any wrong recharge will not be refunded.

I usually shop on this site often, recharge phone bills, cable bills and buy things, but this is really disheartening to know about their callous attitude towards  customer issues.


By : Dipti Prasad Padhi| Company Name : Paytm| Title : Online shopping stores|Date : July 03,2016

Popular Comments

---- E M P T Y ----
Jump Page:1